Help & FAQ
Quick answers to the most common questions.
For students
How do club recommendations work?
You answer three questions — interests, major, and time commitment. Every club in the
directory gets a score from category fit, major keyword overlap, and time-commitment clues.
Time alone is never enough to recommend a club. We show the score and the reasons on every
match. No black box.
What does joining a club on Eventully do?
It adds the club to your dashboard and unlocks its members-only events. It doesn't
replace the club's own signup — think of it as following the club here. The club's officer
can see the member count.
What's the difference between saving (♡) and joining?
Saving is a private bookmark — a shortlist while you're exploring. Joining tells the club
you're in and shows you its events. Save first, join when you're sure.
How do RSVPs work?
Hit RSVP on any event page and you're on the list — the counter updates live and events
close automatically at capacity. You can cancel anytime. Add events to your calendar with
the Google Calendar button or the .ics download (Apple/Outlook).
Why did a club I dismissed disappear from my matches?
Pressing × on a recommendation tells us not to show that club again. It's still in the
directory and search — just not in your matches.
For club officers
How do I claim my club?
Create an account with your .edu email, find your club in the directory, and hit
"I'm an officer — claim this club." Tell us your role and how we can verify it. A human
reviews every claim, usually within a day or two.
What do I get once my claim is approved?
An Officer dashboard: edit your club's description, meeting time, dues, weekly hours,
website, Instagram, and contact email. Post events with capacity limits, see live RSVP
counts, and view the attendee list (names and emails) for every event you post.
Someone else claimed my club — what do I do?
Contact us and we'll sort it out. Claims are reviewed manually, but if a mistake slipped
through we can reassign the listing.
Account & privacy
Why do I need a .edu email?
It keeps the community limited to real students, which keeps club data and RSVP lists
meaningful. Your email is only visible to officers of events you RSVP to.
What data do you keep?
Your name, email, hashed password, quiz answers, and your club/event activity. That's it —
no ads, no tracking pixels, no selling data. Delete requests are honored, always.
How do I change my name or password?
Click your avatar in the top-right → Settings. You can also retake the match survey from
there anytime.
I forgot my password.
Use the "Forgot your password?" link on the login page — we'll email you a reset link
that's valid for one hour.
How do I delete my account?
Settings → Delete account. It permanently removes your profile, memberships, RSVPs, and
saved clubs. Clubs you officer become unclaimed listings again.
Still stuck? Reach out and a human will get back to you.